Before you register at Casino Lucky Days, take five minutes to read this guide — it could save you time and money.
Before You Start
- Check the casino’s licence: Lucky Days Casino is licensed by the Government of Curacao. This means winnings may be subject to local income tax in your country of residence — consult a tax advisor.
- Understand the bonus terms: always read the wagering requirements, game contributions, and maximum bet limits before claiming any offer.
- Verify your identity early: have a valid ID, proof of address, and payment method screenshot ready to avoid withdrawal delays.
- Choose the right payment method: some methods have faster processing times or lower fees than others.
- Set a budget: decide how much you are willing to deposit and play with, and stick to it.
- Test the mobile experience: LuckyDaysCasino offers a mobile-optimised website that works smoothly on smartphones and tablets — no app download needed.
Account Setup
- Visit the Lucky Days Casino website and click “Register”.
- Fill in your personal details: full name, email, date of birth, and address. Use accurate information as it will be verified later.
- Choose a username and a strong password. Enable two-factor authentication if available.
- Select your preferred currency and confirm that you are over 18.
- Read and accept the terms and conditions, then submit the registration form.
- Check your email for a verification link and click it to activate your account.
- Log in for the first time and consider making a small deposit to test the process.
How Wagering Works
Wagering requirements determine how much you need to bet before you can withdraw bonus winnings. Here is a detailed example using a typical welcome bonus at Lucky Days Casino:
Imagine you deposit €100 and receive a 100% match bonus of €100. The wagering requirement is 35x the bonus plus deposit. The total amount to wager is:
Wager = (Deposit + Bonus) × Wagering Multiplier
Wager = (€100 + €100) × 35 = €200 × 35 = €7,000
This means you must place bets totalling €7,000 before any winnings from the bonus become withdrawable. Games contribute differently: slots usually count 100%, while table games and live casino may count 10% or less. Always check the game contribution percentages in the terms.
If you only play slots (100% contribution), you would need to spin through €7,000. On average, with a 96% RTP slot, you might lose around 4% of that amount, i.e., €280, but variance can produce different outcomes. Remember that bonus funds expire after a certain period (often 30 days).
Deposits & Withdrawals
| Payment Method | Min Deposit | Max Deposit | Min Withdrawal | Max Withdrawal | Processing Time (Withdrawal) |
|---|---|---|---|---|---|
| Visa | €10 | €4,000 | €20 | €5,000 | 1–3 business days |
| Mastercard | €10 | €4,000 | €20 | €5,000 | 1–3 business days |
| Skrill | €10 | €10,000 | €20 | €10,000 | Instant to 24 hours |
| Neteller | €10 | €10,000 | €20 | €10,000 | Instant to 24 hours |
| Paysafecard | €10 | €250 | N/A | N/A | Withdrawals not supported |
| Bank Transfer | €10 | €10,000 | €50 | €10,000 | 3–7 business days |
Note: Withdrawal limits may vary based on your loyalty level. LuckyDaysCasino typically processes withdrawals within 24 hours after verification, but bank transfers take longer. Always ensure your account is verified before requesting a withdrawal.
Licence & Player Protection
Lucky Days Casino operates under a Curacao eGaming licence (No. 8048/JAZ2018-040). This licence ensures the casino follows basic standards for fairness and security, but it does not offer the same level of player protection as an MGA or UKGC licence. Important: Winnings from Curacao-licensed casinos are considered taxable income in many jurisdictions, including EU countries. You are responsible for declaring and paying any applicable taxes. The casino uses SSL encryption to protect your data and offers responsible gambling tools such as deposit limits, session reminders, and self-exclusion.
Support Guide
Here are five common scenarios and how to handle them with Lucky Days Casino support:
- Login issue: First, clear your browser cache and try again. If still locked out, use the “Forgot Password” link. Contact live chat if the issue persists.
- Bonus not credited: Ensure you entered the bonus code correctly during deposit. If the bonus still doesn’t appear, wait 10 minutes and refresh. Then contact support with your deposit details.
- Withdrawal pending for too long: Check your verification status. If you haven’t submitted documents, do so immediately. If already verified, the casino typically processes withdrawals within 48 hours. After that, contact live chat.
- Game not loading: Try a different browser or update your Flash/HTML5. The mobile site may work better. If it persists, report the game ID to support.
- Account verification: You will be asked to provide a copy of your passport or ID, a recent utility bill, and a photo of your payment method. Upload them via the “Documents” section in your account. Verification usually takes 24–48 hours.
Good to Know
If your withdrawal is delayed beyond the stated processing times, follow these steps:
- Check your email — the casino may have requested additional documents.
- Log in to your account and verify that your withdrawal status is “Pending” or “Processing”.
- Contact support via live chat — they are available 24/7. Provide your withdrawal ID and ask for an estimated completion time.
- If no response within 24 hours, escalate by sending an email to support@luckydayscasino.com with your username and withdrawal details.
- As a last resort, file a complaint with Curacao eGaming (info@curacao-egaming.com). Note that this process can take weeks.
Common Questions
Is Lucky Days Casino safe and legitimate?
Yes, it holds a Curacao licence and uses SSL encryption. However, as a Curacao-licensed casino, player disputes are not handled by a local regulator like the UKGC. Always play responsibly.
What is the minimum deposit at Lucky Days Casino?
The minimum deposit is €10 for most payment methods, including Visa, Mastercard, Skrill, and Neteller.
How long do withdrawals take?
E-wallet withdrawals are usually instant to 24 hours, while Visa/Mastercard take 1–3 business days and bank transfers 3–7 days after verification.
Can I play on my phone?
Yes, Lucky Days Casino has a mobile-optimised website that works on iOS and Android browsers. No app download is necessary.
Are there any country restrictions?
Yes, players from the United States, the United Kingdom, France, and several other countries are not accepted. Check the terms for the full list.
Do I need to verify my account before withdrawing?
Yes, you must submit identification documents before making your first withdrawal. It is recommended to verify your account early to avoid delays.
What wagering requirements apply to bonuses?
The standard welcome bonus has a 35x wagering requirement on the deposit plus bonus. Other promotions may have different terms, so always read the specific bonus conditions.
Conclusion: By following this guide, you can navigate Lucky Days Casino with confidence. Remember to read all terms, manage your bankroll, and play for fun. Good luck!